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If you have a question that is not answered in this manual, please take a minute to check our Frequently Asked Questions page before contacting technical support. There is a good chance that you will find the answer there. When describing your problem, please be as specific as possible. A detailed description of the problem will help us solve it much faster. Please don't forget to mention the OS version, the program version and build (Help => About), and all other details that you think may be relevant.