SmartWhois is capable of creating and sending abuse reports to
domain or network block owners. The application uses preselected
templates; however, you may customize the desired template(s) or
even add your own.
To configure templates, right-click on the text area (the right
panel) and select the Abuse / Spam
Reporting => Configure option in the context menu.
Depending on your needs, either click the Add button to add a new template or use
the Edit button to edit an
Template Format and
There are no special template specifications except that you
have to be sure to include special keywords in the template text.
If the current template is to be used as an abuse report to a
domain owner, make sure to include the <DOMAIN> keyword in the template
body. Otherwise, include the <IP> keyword in the template body
(if the current template is a report for IP address / network block
owners). Those keywords will be substituted by the actual domain
name or IP address when generating a report.
An optional keyword that can also be used in the template body
is <OWNER>. Use this
keyword if you want the domain or IP address owner information to
be included in the abuse report.
To send an abuse report, select the desired item (domain or IP
address) in the Results tree, and search for the Abuse contact (if
available) or the generic contact e-mail address. Once you locate
the contact of the desired network resource and his/her e-mail
address, right-click on the e-mail address, select Send report to…., and select the
template you want to be used as a report. SmartWhois will generate
an e-mail message based on the selected template and open it in
your favorite e-mail client. Please make sure that you include all
the details about the network attack or spam message headers in the