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Site Survey Tool - TamoGraph

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Introduction
Overview
System Requirements
Driver Installation
Licensing and Trial Version Limitations
Interface Overview
Access Point List
Floor Plan / Site Map
Plans and Surveys, Properties, and Options Panel
Main Menu
Performing a Site Survey
New Project Wizard
Calibration
Configuration
Data Collection
Understanding Survey Types: Passive, Active, and Predictive
Active Survey Configuration
Best Practices, Tips, and Tricks
Survey Job Splitting
Predictive Surveys
Drawing Walls and Other Obstructions
Drawing Attenuation Zones
Placing and Configuring Virtual APs
Working with Presets
Applying Visualizations
Working with Multi-floor Sites
Mixing Real and Virtual Data
Best Practices, Tips, and Tricks
Analyzing Data – Passive and Predictive Surveys
Selecting Data for Analysis
Adjusting AP Locations After Passive Surveys
Splitting an AP into Multiple Unique APs
Working with Multi-SSID APs
Visualization Types
Signal Level
Signal-to-Noise Ratio
Signal-to-Interference Ratio
AP Coverage Areas
Number of APs
Expected PHY Rate
Frame Format
Channel Bandwidth
Channel Map
Requirements
Analyzing Data – Active Surveys
Selecting Data for Analysis
Visualization Types
Actual PHY Rate
TCP Upstream and Downstream Rate
UDP Upstream and Downstream Rate
UDP Upstream and Downstream Loss
Round-trip Time
Associated AP
Requirements
Spectrum Analysis
Hardware Requirements
Spectrum Data Graphs
Performing Spectrum Analysis Surveys
Viewing Collected Spectrum Data
Exporting Spectrum Data
Reporting and Printing
Customizing Reports
Google Earth Integration
Configuring TamoGraph
Plans and Surveys
Properties
Plan / Map
Environment
Client Capabilities
Requirements
Scanner
Options
Colors and Value Ranges
AP Detection and Placement
Visualization Settings
Miscellaneous
Configuring GPS Receiver
Using GPS Configuration Dialog
Finding the GPS Receiver Port Number
Taking Photographs
Voice Control
Using TamoGraph in a Virtual Machine
Frequently Asked Questions
Sales and Support

Driver Installation

TamoGraph is a tool for monitoring wireless 802.11 a/b/g/n/ac networks. To conduct passive surveys, you must have a compatible wireless adapter to use this product. In order to enable the monitoring features of your wireless adapter, you will need to use the special drivers that come with this product.

When TamoGraph is not running, your adapter will be able to communicate with other wireless hosts or APs, just like when you are using the original driver supplied by the adapter manufacturer. When TamoGraph is running, your adapter will be put in passive, promiscuous monitoring mode.

Note that integrated adapters by Intel, Broadcom, and Dell do NOT require special driver installation by the user; the driver that works alongside the original vendor's driver will be automatically installed by TamoGraph when you launch the program for the first time.

Prior to installing the new driver for your wireless adapter, be sure that your adapter is compatible with this product.  The list of compatible adapters can be found at the following URL:

http://www.tamos.com/products/wifi-site-survey/adapterlist.php

For detailed, illustrated driver installation instructions, please launch the program and click Help => Driver Installation Guide in the program's menu.

If you use CommView for WiFi, another TamoSoft product, you do not need to install or change the driver, as TamoGraph and CommView for WiFi share the same drivers.

Driver Installation Troubleshooting

If you get the “Could not start device driver” or “Could not install device driver” message, first, make sure that the adapter is plugged in and verify that it is enabled by opening Control Panel => Network and Internet => Network Connections and right-clicking on the adapter icon.

The next step depends on the adapter chipset:

For adapters based on Atheros chipsets:

For adapters based on other chipsets (Intel, Dell, Broadcom):

Make sure that the special adapter driver was not replaced by a vendor-supplied driver. This may have happened when you ran Windows Update. Open Control Panel => System and Security, select the Hardware tab, and then open the Device Manager. Your adapter is listed under “Network adapters.” If the adapter name is not prepended with “[CommView],” then your adapter is not using the special driver for TamoGraph. In that case, click Help => Driver Installation Guide in the main application window and let the program reinstall the special driver.

Make sure that you use the latest driver supplied by your computer or adapter vendor. Visit the vendor's Web site to download and install the latest driver version.

If the problem persists even after rebooting, please contact our technical support.