Your Cart
Product Catalog
RSS FeedDigiSecret FAQ
- Q. Why do I need DigiSecret Agent? Can I do without it?
- Q. I do not use Message Encryption Center and never send or receive files via TCP/IP. How do I prevent DigiSecret Agent from starting?
- Q. How do I configure DigiSecret to launch Message Encryption Center rather than a new DigiSecret Window when I click on the system tray icon.
- Q. When I click on the system tray icon, the program creates a new DigiSecret window, but I already have another window I'm working with. Is there a way to change this behavior?
- Q. My firewall software tells me that DigiSecret tries to open a port. Why is it necessary? What can I do to prevent DigiSecret from opening it?
- Q. When I open a file from my DigiSecret archive with an associated application (e.g. MS Word), does DigiSecret store them in non-encrypted form and if yes, where does it keep them?
Q. Why do I need DigiSecret Agent? Can I do without it?
A. If you use DigiSecret just to create encrypted archives, store them locally, and/or e-mail them, you can do without DigiSecret Agent. If you also want to share files in a secure manner with your friends or colleagues using the encrypted file transfer feature, or encrypt some text and send it by e-mail, you would certainly need to use it. Once started, DigiSecret Agent listens on a TCP port and accepts connections when someone wants to securely transfer files to you; also, DigiSecret Agent includes Message Encryption Center, a component that allows you to type any plain text message, encrypt it, and send it via e-mail in a matter of seconds.
Q. I do not use Message Encryption Center and never send or receive files via TCP/IP. How do I prevent DigiSecret Agent from starting?
A. Click Settings => Options, select the Network & Agent tab and uncheck the Run DigiSecret Agent at Windows Startup checkbox to prevent DigiSecret Agent from starting at Windows startup.
Q. How do I configure DigiSecret to launch Message Encryption Center rather than a new DigiSecret Window when I click on the system tray icon.
A. Click Settings => Options, select the Interface & Settings tab, then the Actions tab and select the Message Encryption Center radio button. This will make DigiSecret launch Message Encryption Center when you click on the DigiSecret tray icon.
Q. When I click on the system tray icon, the program creates a new DigiSecret window, but I already have another window I'm working with. Is there a way to change this behavior?
A. You can activate the existing window by clicking on its task bar button rather than on the system tray icon. However, if you want to change this behavior, you can check the Reuse application window whenever possible checkbox in the Interface & Settings tab, Settings => Options menu.
Q. My firewall software tells me that DigiSecret tries to open a port. Why is it necessary? What can I do to prevent DigiSecret from opening it?
A. If you use DigiSecret to accept files from other DigiSecret users, DigiSecret Agent needs to open a TCP port to accept incoming file transfers. If you do not need to accept files, you can disable the listening mode. Click Settings => Options, select the Network & Agent tab, and uncheck the Listen for file transfers at Agent startup checkbox.
Q. When I open a file from my DigiSecret archive with an associated application (e.g. MS Word), does DigiSecret store them in non-encrypted form and if yes, where does it keep them?
A. To be accessed by an application, files have to be in non-encrypted form, otherwise the programs would not be able to open then. Therefore, DigiSecret decrypts them and places their copies into the system TEMP folder (typically C:\winnt\temp or C:\Documents and Settings\Username\Local Settings\Temp). If the files have been modified by the time you close the archive, DigiSecret will prompt you to update the files in the archive. If you click Yes, then the files in the archive will be updated. The decrypted copies in the TEMP folder are always shredded when the archive is closed.