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Help Files, Manuals, and Other Documentation
Below you can find an overview of documentation available for our products as well as the download links.
- Help Documentation is a detailed, formal help file that describes all of our products' functions, menus, windows, etc. This help file is installed along with the program, but the PDF and online versions are also available.
- Tutorial is an informal guide intended to familiarize you with the product.
- Data Sheet is a brief overview of the product's functionality.
- Technical Specifications is a summary of the product's system requirements, compatibility requirements, supported formats, etc.
Download Links
Product
Help Documentation
Tutorial
Data Sheet
Technical Specifications
Video Tutorials
TamoGraph Site Survey
CommView
CommView Remote Agent
CommView for WiFi
CommView Remote Agent for WiFi
SmartWhois
Essential NetTools
Throughput Test
The following white papers are available:
White Paper
Topics Covered
Download
Promiscuous Monitoring in Ethernet
and Wi-Fi Networks
Deployment and usage of software-based network monitoring solutions, methods of achieving network traffic visibility in various network configurations that include hubs, switches, routers, etc.
Monitoring and Troubleshooting VoIP
Networks with a Network Analyzer
VoIP basics, deployment and usage of a VoIP solution over both wireless (Wi-Fi) and wired (Ethernet) network infrastructures, guidelines on efficient monitoring and analyzing VoIP network traffic, troubleshooting various VoIP problems, etc.
International
For user manuals in German, please visit our German site.
For user manuals in Russian, please visit our Russian site.
Below is the list of currently available international versions of user manuals. These are the standard Windows help files and/or PDF files. To use a help file, just extract the contents of the downloaded ZIP file into any folder and double-click on the file with the HLP or CHM extension. You can also replace the original English manual if you extract the ZIP file into the corresponding application folder.
We welcome speakers of Spanish, French, Italian, Portuguese, Chinese and other major languages who want to translate our products' manuals and interfaces (or update old translations) for free license(s).
NOTE: We don't guarantee that the translated product documentation is 100% consistent with the latest version of the product documentation in English. In case of a conflict, the English text prevails.
Product
Language
TamoGraph Site Survey
Spanish (for v.6.0) 
French (for v.6.0) 
Chinese (for v.6.0) 
Italian (for v.2.0) SmartWhois
Swedish (for v.4.0) 