On many corporate networks,
Internet access is restricted due to security or other reasons. If
the computer running SmartWhois does not have a direct Internet
access, you need to configure SmartWhois proxy settings in order to
perform whois queries.
SmartWhois allows you to use
two different proxy server types: SOCKS and HTTP/HTTPS. You
should choose the appropriate type of proxy server depending on
your network setup. Please contact your network administrator for
the information about which proxy server is available on your
network. If you have a SOCKS proxy available, you need to configure
SOCKS proxy server settings in SmartWhois. If you access the
Internet through HTTP/HTTPS proxy (usually in LANs where only the
HTTP protocol is allowed), please set the respective HTTP/HTTPS
proxy server settings. SmartWhois can only work through proxies
that support the CONNECT request method. Please note that even if
the HTTP proxy server your company uses for the Internet access
supports the CONNECT request method, it must be enabled by the
network administrator as this option is often disabled by default.
For more information on the HTTP protocol, please refer to RFC
If you are using a proxy server
for accessing the Internet, click Settings
select the Proxy Servers
page, and then select
the Use proxy server
option. Click on the
servers button to
configure a proxy(s). The proxy list is initially empty, so you
need to add proxy servers by clicking on the Add button. The settings page will be
type – type of a proxy
server: HTTP, SOCKS v4, SOCKS v4a, and SOCKS v5 types are
name – proxy server host
name or IP address.
number – proxy server
Check the User
Authentication box and
enter your credentials (user ID and password) in the corresponding
fields if your proxy server requires user
Once you're done with
configuring a proxy, select the desired server in the proxy list
and click on the Test button to test the connection with a proxy.
SmartWhois will attempt to establish a connection with a server and
show the proxy status depending on the test results:
- not tested yet.
- test passed.
- an error occurred during the
establishment of a connection.
You can hover the mouse over a
proxy that failed a test to see a hint with the detailed error
If you are behind a firewall,
you may also want to check the Don't resolve hostnames
locally box. This is
useful when your computer doesn't have access to a DNS server. If
this box is checked, SmartWhois will not try to resolve the whois
server addresses locally. Rather, the program will pass them to the
proxy server for resolving. The only limitation for computers that
don't have access to a DNS server is that SmartWhois will be able
to process only IP address and domain queries, but not hostname