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Help Files, Manuals, and Other Documentation

Below you can find an overview of documentation available for our products as well as the download links.

  • Help Documentation is a detailed, formal help file that describes all of our products' functions, menus, windows, etc. This help file is installed along with the program, but the PDF and online versions are also available.
  • Tutorial is an informal guide intended to familiarize you with the product.
  • Data Sheet is a brief overview of the product's functionality.
  • Technical Specifications is a summary of the product's system requirements, compatibility requirements, supported formats, etc.

Download Links

Product

Help Documentation

Tutorial

Data Sheet

Technical Specifications

Video Tutorials

TamoGraph Site Survey

  
Video Tour

CommView

  
  

CommView Remote Agent

  

CommView for WiFi

  

CommView Remote Agent for WiFi

  

NetResident

  

SmartWhois

  
  
Video Tour

Essential NetTools

  

Throughput Test

  

The following white papers are available:

White Paper

Topics Covered

Download

Promiscuous Monitoring in Ethernet
and Wi-Fi Networks

Deployment and usage of software-based network monitoring solutions, methods of achieving network traffic visibility in various network configurations that include hubs, switches, routers, etc.

  

Monitoring and Troubleshooting VoIP
Networks with a Network Analyzer

VoIP basics, deployment and usage of a VoIP solution over both wireless (Wi-Fi) and wired (Ethernet) network infrastructures, guidelines on efficient monitoring and analyzing VoIP network traffic, troubleshooting various VoIP problems, etc.

  

Clicking on the PDF download link normally makes your browser open the file using the PDF plugin. If you want to save the file rather than open it, right-click on the hyperlink and select "Save Target As" or "Save Link As".

You will need Adobe® Acrobat® Readerâ„¢ to read or print PDF files. If you don't have it, you can get it here:

International

For user manuals in German, please visit our German site.
For user manuals in Russian, please visit our Russian site.

Below is the list of currently available international versions of user manuals. These are the standard Windows help files and/or PDF files. To use a help file, just extract the contents of the downloaded ZIP file into any folder and double-click on the file with the HLP or CHM extension. You can also replace the original English manual if you extract the ZIP file into the corresponding application folder.

We welcome speakers of Spanish, French, Italian, Portuguese, Chinese and other major languages who want to translate our products' manuals and interfaces (or update old translations) for free license(s).

NOTE: We don't guarantee that the translated product documentation is 100% consistent with the latest version of the product documentation in English. In case of a conflict, the English text prevails.

Product

Language

TamoGraph Site Survey

 Spanish (for v.4.2) CHM PDF HTML

CommView

 Spanish (for v.5.3) CHM PDF HTML

 French (for v.5.0) CHM PDF HTML

CommView Remote Agent

 Spanish (for v.2.0) CHM PDF HTML

 Italian (for v.2.0) CHM PDF HTML

CommView for WiFi

 Spanish (for v.5.4) CHM PDF HTML

 Italian (for v.5.1) CHM PDF HTML

CommView Remote Agent for WiFi

 Spanish (for v.2.0) CHM PDF HTML

NetResident

 Spanish (for v.1.4) CHM PDF HTML

SmartWhois

 Spanish (for v.4.1) CHM PDF HTML

 French (for v.4.0) CHM PDF HTML

 Swedish (for v.4.0) CHM PDF HTML

 Italian (for v.4.0) CHM PDF HTML

Essential NetTools

 Spanish (for v.3.1) CHM

 French (for v.3.1) CHM